We have had some interesting times with employees recently. One employee who had been with us for over a year decided to go out for his birthday (He was 30 turning 31) I suspect that he had some previous drug or alcohol problems because as soon as he went out and started drinking he totally […]

Got a call from our manager today and found out he was in the hospital the night before. He is unable to work and the “assistant manager” can’t work any more than his scheduled hours. So, we end up having a couple of the non-managerial employees covering the store. They haven’t been trained on returns […]

Another productive day working with the managers. I think they are starting to realize that we need them to step up and actually manage the stores… go figure. 🙂

Today was the first day out of three for our manager training. I’ve been working with the full time manager for our Idaho Falls store and our assistant manager for the Bountiful store. So far it has been going pretty good!  After a bit of resistance from the manager, we got him roleplaying “bad customer” […]

Stacia, Talon and I made a trip to Idaho Falls on Sunday to look at a possible new location for the store. We woke up at 6:15 and noticed that it had snowed about two inches over night. I about cancelled the trip, but we checked the road reports and the roads looked clear with […]

The lease for our current location is up in a little less than a year. (For our Idaho Falls store) So it is time to re-negotiate the lease. One advantage of a down economy is that rent prices have dropped and we should be able to save quite a bit of money on rent. Another […]

Stacia and I decided to start our new hobby store in Idaho Falls.  We looked at a few other places like Centerville in Utah, but decided that Idaho Falls met our needs better and after doing some market research we also discovered that there really wasn’t much in the way of a hobby stores in […]

Our main competition moved to a new location.  Being the successful business men that they are, they have a small sign at the old location saying that they moved. The sign doesn’t provide any information on the new location or even provide a phone number. You can only see the sign from one direction as […]

We got a bit of interesting news from a customer this last Saturday.  It turns out that our local competition, Dapco Hobbies, has gone up for sale.  I like to think that it is because of our awesome management of our store, but more than likely it is more the mis-management of theirs. With the […]